Question 1

How do I know a listing is genuine and not a scam?

Accepted Answer

Every listing on motorssouq.com goes through a manual moderation queue before it goes live. Our team verifies the seller has a Bahrain phone number, the photos match the make/model claimed, and the price is within market range. Listings that look suspicious are rejected with a reason returned to the seller.

Question 2

Can I see a vehicle in person before buying?

Accepted Answer

Yes — every listing has a "Schedule Viewing" button that lets you propose a time and place. The seller is notified by email. We recommend meeting at one of our 14 partner garages for a 50-point inspection (book through the listing page for a discounted rate).

Question 3

Does motorssouq.com handle payment?

Accepted Answer

No — we are a marketplace, not an escrow service. Payment terms are negotiated directly between buyer and seller. For high-value transactions we recommend Bahrain National Bank's automotive escrow product.

Question 4

How much does it cost to list my car?

Accepted Answer

Listing a single car for private sale is free for the first 30 days. Premium placement (top of search results, social-media boost) starts at 5 BHD per listing. Dealers get bulk pricing — see our dealer plans for details.

Question 5

How long does my listing stay live?

Accepted Answer

Listings stay live for 30 days at a time. You can renew with one tap from your dashboard. If your car sells, please mark the listing as SOLD — buyers appreciate the honesty and your account earns a reputation badge.

Question 6

What photos should I upload?

Accepted Answer

Listings with 6 to 10 photos sell 3× faster than ones with 1-2. Cover the front, back, both sides, dashboard, odometer, engine bay, boot, and the seats. Bright daylight, no fingers in the frame, no text overlays — our system flags watermarked photos and removes them.

Question 7

How do I become a verified dealer?

Accepted Answer

Register an account, then upload your CR document, dealer trade licence, and a photo of your showroom front. Our team verifies the documents within 2 business days. Verified dealers get a green badge, custom dashboard URL, and bulk-listing tools.

Question 8

Can I import listings from my existing inventory system?

Accepted Answer

Yes — we support CSV import (template available in your dashboard) and a real-time XML feed for dealers running CDK Global, Reynolds, or any system that exposes an inventory feed. Contact dealer-onboarding@motorssouq.com to set up the integration.

Question 9

I forgot my password — what now?

Accepted Answer

On the login page click "Forgot password?" — you'll receive a reset link by email. The link expires in 1 hour. If you no longer have access to your registered email, contact support@motorssouq.com from the phone number on your account and we will help recover access.

Question 10

Can I switch between English and Arabic?

Accepted Answer

Yes — every page has a language toggle in the header. Your preference is remembered across sessions. Listings written in Arabic display in their original form regardless of UI language; SEO metadata is generated bilingually so search engines surface the right page based on the user's locale.

Question 11

How does the licence-plate marketplace work?

Accepted Answer

Bahrain allows resale of personalised number plates. List the plate number, your asking price, and any "premium" markers (palindrome, three-digit, repeating digits). Once sold, both parties present at the General Directorate of Traffic to complete the transfer — you keep the proceeds.

Question 12

What are the most valuable plate categories?

Accepted Answer

Three-digit plates (100-999) routinely sell for 30,000 BHD or more. Repeating digits (like 7777), palindromes (like 12321), and short alphanumeric combinations carry premiums. Our plate listing form auto-classifies special characteristics so your listing surfaces in the right filters.

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